Tool Buying Tips
This is some suggestions for shopping here at my store or any other online tool store for that matter.
First of all, at this time I would really appreciate if you purchased enough to qualify for the free shipping. Not because I want you to purchase a lot from me, I really do but don't get me wrong, but because I have so many products in which I do not have the exact shipping weight to calculate your shipping. All I can do right now is estimate how much a product weighs and then my UPS Real Time calculates how much the shipping is to your destination. I am a very fair person and if there is any discrepancy in an order that is over or under charged, this will just delay in getting your order to you. If you don't need or can not afford $495 worth of products, try to get together with your friends or co-workers to purchase enough to qualify for the free shipping. This really isn't necessary but it will make things run a lot smoother.
Now for the tools. I don't know if you read my "About" page but have you ever noticed that a lot of the tools you purchase from the mobile tool dealers look exactly or similar to the tools from the manufacturers I have here in my store? It just burns me up that the mobile tool companies purchase these same tools, put their name and/or change the look/color of the tool/equipment and charge as much if not more than the manufacturer's list price. Anyway there is one good thing about the mobile tool dealer...he is right there when you need to exchange a broken tool for warranty purposes which brings me to my point...
I really shouldn't be saying this because it is bad for my business but like I said earlier, I am a very fair and honest person. I have been in the auto repair business for 18 years and counting. If you have been in the business for any length of time, you know what tools break and what tools don't break and what tools only have a limited warranty. What I am getting at is I don't suggest that you purchase tools such as sockets and wrenches from me unless you know someone in your area in which you can exchange them if they break or unless you just enjoy going through the long process of having to ship 1 or 2 sockets or wrenches back to me for an exchange.
As for the specialty tools and equipment, they are worth sending back to me or the manufacturer because they generally cost more and if they break, it's generally due to being a defective tool. I have very rarely had to warranty any of my own personal tools due to being defective. Some I have torn up myself out of ignorance but most of my tools and equipment are still in very good shape.
Choosing A Good Tool
Most of us already know what a good quality tool is to purchase from either reading magazine articles or knowing someone that already has the tool. If you want to get a more in depth description/specifications of a particular tool then you can click on the manufacturers logo in the product description in my store and it will direct you to the manufacturers website. I think I have most of the links but I may be missing one or two.
You will also see similar items in my store made by various manufacturers. These similar items are indeed different and I am not just talking about the price. I am sure that all of us have heard "You get what you paid for". Well that phrase definately applies when it comes to tools and equipment. If you are an occasional user of tools, you may get away with the lower cost tools. However, if you are in the automotive repair industry or you use your tools extensively, then you will certainly want to go with higher priced/quality tool.
Hopefully in a short time you will have another choice in reading the product reviews in my store. I would like to ask that when you are browsing through my products and you see a tool that you own or have owned or used, if you could write a review of that tool whether it is good or bad. I and many others will appreciate it. As soon as I get all of the products entered into the store, I will begin writing my reviews. Depending on how the reviews go I may even create a "Tool Forum" who knows?
Anyway, that's all I have for now. I will add as we go along. As always, thank you for visiting.
Minimum Order Policy
So that I may offer my customers the industry's lowest prices, Tool Outfitters requires a minimum product order of $30.00 (shipping/tax not included).