About

I have been in the automotive repair business for 20 years and counting. Throughout those years I have literally spent tens if not hundreds of thousands of dollars in tools and equipment because we all know that having the right tools is a must in this line of work.

Since I was spending so much on tools from the mobile tool dealers I decided to look for a cheaper alternative. I researched and found a few wholesale companies that sold quality tools but in order for me to purchase from these companies I had to become a tool dealer myself. What I also discovered through my research is that the mobile tool dealers that we have spent so much money on through the years purchase these same tools from the manufacturers and put their name on the product and sell them to us at an incredibly inflated price. Don't get me wrong. These mobile tool dealer companies do provide quality basic hand tools such as sockets and wrenches but as far as the specialty tools and equipment they can be acquired at a much cheaper cost.

So since I am a tool dealer now I thought that I would create Tool Outfitters so that I could pass the savings onto my colleagues. I have researched and found the cheapest way to create this online store and will be operating it on my own so that I can provide you with the lowest cost on tools.

Thank you for visiting Tool Outfitters and I hope to be doing business with you real soon if not now.

Update

I have had complaints from customers about why I do not display a phone number. The plain and simple answer is because there is no phone support unless there is a problem with your order and it can't be handled via email. I run this site on the side meaning I am a full time automotive technician and I do not have time to answer phone calls during the day.

Most if not all of you found this site because it was one of the, if not the, lowest prices on the internet. I started this business to be able to provide tools and equipment at the lowest price possible. That means if I have to quit my day job or hire someone to provide customer service, then guess what? Yes, the prices go up. A lot of buyers do not prefer PayPal but it is the cheapest, most convenient way to accept credit card payments and if I have to go with another payment processor, guess what? You got it, the prices go up. So in changing these things pretty much defeats the whole purpose why I began it in the first place.

There also seems to be a misconception about Tool Outfitters and most of the other online tool stores. Tool Outfitters, if you haven't figured it out yet, is a one man operation. None of the products that are displayed in the store are actually in my physical possession. The products are coming from a distributor and/or directly from the manufacturer. Many of my competitors are using the exact same distributor as I am. I am merely trying to provide these products at the lowest possible price and believe me when I say, the profit margin is very very minimal.

Anyway, I just wanted to clear up a few things and as always, thank you for visiting.